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TEHNOLINK TECHNICAL SUPPORT make service engineers and technicians divided into the sectors and responsibilities, equipped by own vehicles and tools, ready to support onsite.

On the whole territory of Serbia customer service is fast and efficient; enable to provide direct support onsite also need to provide advice which lead to a rapid solution to the problem.

In addition to standard services Tehnolink has developed a remote monitoring and control the most advanced system for monitoring and control of installed generating set, which is the concept of preventive supervision leads on highest possible level.

All equipment is monitored from control centers in Novi Sad, where every potential alarm on equipment diagnosed on 30 seconds. The operation of this system is divided into three segments:

-Monitoring the passive situation of genset

-Monitoring the operating state of gensets

-Testing and remote transfer load

MONITORING THE SITUATION OF PASSIVE AND GENSET Alarm

-Monitoring Labor charger rechargeable battery

-Monitoring Battery capacity (readiness to start)

-Moniitoring Work Preheater coolant

-Monitoring The state of the main generator breaker

-Monitoring Key condition for fire emergency

-Monitoring Fuel level in the tank

-Monitoring The active state of the automatic transfer switch ATS

MONITORING THE SITUATION OF GENSET , Alarm

-Monitoring Of all operating parameters of gensets (V, A, Hz, KVA, kVAr ...)

-Monitoring Diesel engine (oil pressure, temperature, speed, energy ...)

-Monitoring Performance transfer mains / generator

-Monitoring Alarm generator (too high / too low voltage, frequency, current ...)

-Monitoring The state of fuel in the tank

TESTING AND REMOTE CONTROL TRANSFER LOAD

-Remote Start the unit in the framework of the regular start

-Remote Transfer mains / generator

-Remote checking the condition of the fluid

Each ALARM after diagnosis is being forwarded to the appropriate service team who are in coordination with the user points to onsite.

This results in the highest level of system reliability due to preventive prevents unsuccessful start aggregates and thus any damage caused on this occasion.

If you are interested in this service, please feel free to contact us on servis@tehnolink.net mail or by phone +381 (0) 60-88-11-013 +381 (0) 21-00-650

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